Company Description:

• Work directly with customers discussing shipping options and calculating costs to deliver mail and freight domestically and/or internationally
• Receive and prepare items to be shipped, obtaining their dimensions and helping customers select the right protective packaging in order to guarantee safe delivery
• Prepare all bills, invoices, liability waivers and other documents for customers to review and sign prior to shipment
• Convey all items to packaging and warehouse teams alongside shipping instructions
• Monitor daily shipment inventories and logs to verify that items were picked up at the right designated times with the correct route info
• Use tracking software to follow the progress of shipped items and to both confirm their receipt and notify customers of completed deliveries
• Take the necessary steps to retrieve, process and record all of the paperwork and funds accompanying certified mail or payment on delivery packages
• Coordinate with freight manager and other shipping department personnel to help track down deliveries that are either lost or delayed